Questions You Should Never Ask

By VICKY BROWN

Listen to this episode on

Interviews are one of the most high-stakes conversations a small business owner can have. You’re making hiring decisions that affect your business, your team, and your bottom line. But there’s a hidden risk too many entrepreneurs overlook – asking the wrong questions.

Some questions might seem innocent or even friendly. But legally speaking, they can be dangerous. And beyond the legal risks, they can make you seem unprepared or unprofessional. That’s why it’s essential to know which interview questions are off-limits – and how to phrase things in a way that protects both you and the candidate.

Why Interview Compliance Matters

Small businesses are just as vulnerable to discrimination claims as larger companies – sometimes even more so because they don’t have HR teams in place to flag issues early. One wrong move during the hiring process can lead to costly legal trouble, reputational harm, or simply missing out on great candidates.

Knowing what to ask – and what not to – isn’t about being overly cautious. It’s about leading with clarity and integrity.

…If it doesn’t directly affect job performance, it probably doesn’t belong in the interview

The Questions to Avoid

Let’s start with some of the common questions that can cause problems:

  1. “Do you have any disabilities or health conditions?”
    Even if you’re asking out of concern or curiosity, this question is off-limits. Instead, ask: “Are you able to perform the essential functions of this job, with or without reasonable accommodation?” That keeps the focus where it belongs – on the job.
  2. “That’s an interesting name – where’s it from?”
    This may sound like small talk, but it can be perceived as digging for racial or ethnic background, which is a no-go. Stick to the candidate’s skills and experience.
  3. “How long is your commute?”
    While you might be trying to assess punctuality, this question can easily edge into socioeconomic or disability-related territory. A better approach: “This role requires in-person attendance by 9 a.m. each day. Will you be able to meet that requirement?”
  4. “Are you OK working late – even with family obligations?”
    Mentioning family or caregiving can quickly lead to discrimination issues, especially around gender or marital status. Just say: “This role may require occasional late hours. Are you available to work late when needed?”
  5. “Have you ever been arrested?”
    In many states, this is illegal. Arrests aren’t convictions, and in most hiring contexts, you should only ask about convictions that directly relate to the job – and only at the right stage in the process.
  6. “Do you have bad credit?”
    Unless the job involves financial responsibilities, asking about credit is irrelevant – and sometimes illegal. If a credit check is truly necessary, you’ll need written consent and a clear explanation of how the information will be used.
  7. “Why were you out of work for so long?”
    This can prompt someone to disclose sensitive information. Instead, try: “I noticed a gap in your employment history – can you tell me more about what you were doing during that time?”

Whether you’re an entrepreneur jumping into a leadership role, a seasoned business pro with new HR responsibilities, or just starting your HR career – we’ve got the right path to guide you through your HR hurdles.

Check out the Leaders Journey Experience.  This online education platform holds the LJE Masterclass, HR SimpleStart Academy and HR FuturePro Academy.

Not sure where to start – take the quiz!

What to Ask Instead

The key is to focus on whether the candidate can do the job – not on their personal life, background, or circumstances. That means framing your questions around:

  • Job duties
  • Work availability
  • Necessary qualifications
  • Willingness and ability to meet stated requirements

If it doesn’t directly affect job performance, it probably doesn’t belong in the interview.

Final Thoughts

Being a great interviewer isn’t just about asking sharp questions. It’s about creating a respectful, legally compliant process that helps you identify the right fit – without putting your business at risk.

So before you head into your next interview, take a moment to double-check your questions. Focus on what matters. Keep it professional. And lead with confidence.

Because how you hire says a lot about how you lead.

Spread the word

This website uses cookies to ensure you get the best experience on our site.